Wednesday, December 25, 2019
Statement of Purpose for Economics - 800 Words
Coming from the general business background, I find economics the most influential and powerful social science in societys daily life. Good knowledge of economics leads to better decision-making and choices, understanding how people and countries interact with each other and can significantly improve the quality of life for individuals and in the larger scale to countries. I want to study economics and build a solid knowledge in the field to be able to see the causes of things more clearly, understand and find out the ways to make good economic decisions, and build a career through which I can make good contribution to the field by using the acquired academic skills correctly. My independent research in the field started with my curious interest in the processes of how decisions made by individuals and governments, what are the main factors encouraged them to choose particular decision over other options and the outcomes of those decisions. Then, I started to read theories of great Economists, such as, Keynes, Freidman , Devenport, Kinnerly and Mason who wrote on decision-making and the ability of individual to interpret the information. Additionally, there were theories by De Bondt , Clark , Tversky and Kehnman who argued that human psychology is interconnected with economics which cannot be ignored. Learning those theories and comparing them with the real life happenings, my enthusiasm to get deeper insights of economics increased. Encouraged by this, I have compiledShow MoreRelatedStatement of Purpose - Economics Issue781 Words à |à 4 Pagesrealization of an economic issue occured 12 years ago when I moved from Lisbon to Sà £o Paulo, Brazil. In man y aspects the differences between the two countries were striking, and I was particularly shocked when I learned that brazilian minimum wage was one fifth that of the portuguese. At the time, I questioned how two countries could have such different minimum wages and subsequently how Brazilians survived with such low income. Throughout the years I continued to see these economic contrasts originatingRead MoreStatement of Purpose to Study Economics564 Words à |à 2 PagesThe desire to study Economics at degree level was clear to me before I took my GCSEs. The insight the subject gave me, even at a basic level, was incomparable to any subject I had studied. It combined the analytical skills of Maths with the critical curiosity of English, the social issues of Geography, and the breadth of knowledge History provides. It was central to my progress at school: I was the highest achieving GCSE student and was awarded the Sixth Form Economics Prize. Continuing my studyRead MoreThe Disclosure Of The And E Of Financial Reporting Essay1143 Words à |à 5 Pagesdisclosure of PPE as per AASB116 and Western areaââ¬â¢s disclosure on the PPE of financial statement. It firstly outlines the objective of the general purpose financial reporting of company and its relevance to the qualitative characteristics such as re levant, faithful representation, timeliness, verifiability, comparability and understandability. It will then go on investigates and analyze Western areaââ¬â¢s current general purpose financial reporting and its future advices. In particular, this report will discussRead MoreProposed Property Acquisition Blue-Eyed Nellie Wildlife Management Area North Lily Property1032 Words à |à 5 Pagesenvironmental assessment (EA), Proposed Property Acquisition Blue-Eyed Nellie Wildlife Management Area North Lily Property, in reference to the NEPA Environmental Assessment Checklist, has the proper parts for a well-written assessment. The purpose and need statement is full of rich content allowing the reader to feel fully versed on the topic. It describes the property in question in detail along with the vegetation and animals populating the area. The ability to partake in the purchase is illustratedRead MoreThe General Purpose Financial Reporting And The Background Of The Iasb Essay1329 Words à |à 6 PagesExecutive summary In this report, the introduction introduces the origin of the general purpose financial reporting and the background of the IASB. The first paragraph analysis the objective of general purpose financial reporting is the basis foundation of the conceptual framework, and discuss the six qualitative characteristics of the useful financial information which separate to two main part: fundamental and enhancing. The second paragraph extent the Boral Limited has highly met the disclosureRead MoreThe Australia Holdings Pty Ltd Essay848 Words à |à 4 Pagesattention must be drawn to SAC1, ââ¬Å"Definition of the Reporting Entityâ⬠, as issued by the Australian Accounting Standards Board. SAC1, defines a reporting entity, as an economic entity, in which it is expected that a substantiated group of users, rely on an entityââ¬â¢s general purpose financial reports. Such reliance on general purpose financial reports, as defined in SAC1, paragraphs 12 15, are deemed important by dependent external users, as they affect evaluative decisions with regards to the allocationRead MorePersonal Strategic Plan For A Business Organization1282 Words à |à 6 PagesThe purpose of this paper would be a personal strategic plan for myself in which visualizes me as a business organization, or as You, Inc. Therefore, to create a personal strategy one must examine a mission statement, vision statement, and understand the environmental scan to identify external opportunities and threats; in which, an individual or organization gathers information about the market, society, its competitors, and oneself. A mission statement defines an individual purpose for achievingRead MoreImportance of Financial Statements1034 Words à |à 5 PagesFinancial statements, also known as financial reports, record the financial activities of a business in short and long term. The four financial statements are: balance sheet, income statement, statement of retained earnings, and statement of cash flows . A balance sheet reports the assets, liabilities, and net equity on a company. An income statement reports income, expenses, and profits on a company. A statement of retained earnings shows a company s changed retained earnings. The statement of cashRead MoreAuditors in the Business World1642 Words à |à 7 Pagesidentifying, recording, and communicating the economic events of an organization to interested users to make sound decisions. In accounting identifying economic events involves selecting the economic activities related to a particular organization such as paying out salaries to employees of a particular entity. In turn, once these economic activities have been identified they are recorded in the books daily into a systematic system measured in dollars. These economic events are then classified and summarizedRead MoreEssay on Homework Assignment Ch1-21067 Words à |à 5 Pagesbasic premises: 1) the FASB should be responsive to the needs and viewpoints of the entire economic community not just the public accounting profession. 2) it should operate in full view of the public through a ââ¬Å"due processâ⬠system that gives interested person ample opportunity to make their views known. To ensure the achievement of these goals, the FASB follows specific steps to develop a typical FASB statement of financial accounting standards. (chapter 1 Intermediate Accounting, 14th Edition
Monday, December 16, 2019
Impacts of Ethnic Backgrounds on Family Traditions Case...
Questions How Jewish/Mexic/Irish/Chinese/Romanian/Australian/American/Swedish/Russian does society think you are? What does your family want from you in terms of traditions that you are expected to uphold on account of your ethnic background? Does your ethnic background prevent you from being a part of certain groups? What ethnicity do you identify with? What role does ethnic background play in peoples lives? Person a. Tim, a 27 year-old Jewish man, claimed that people always have the tendency to use stereotypes when they become familiar with his background. His family wants him to act in agreement with Jewish cultural values and for him to marry a Jewish woman. While Tim experienced problems integrating particular groups throughout his upbringing, he finds it difficult to say if some groups actually have problems with Jewish persons. Tim believes he more of an American person than a Jewish person. Although he would prefer to consider that ethnicity is no longer important in the contemporary society, Tim learnt that most people are affected by it, regardless of their ability to appear indifferent to it. Person b. Carmen is a 19 year-old Mexican girl and cannot help but observing that society has the tendency to associate her with other Mexican women when considering their ethnicity. Her family always claims that she should employ a suspicious attitude toward most individual she interacts with. She and her family have been a part of the local Mexican community forShow MoreRelatedThe Goal Of Healing Homes1621 Words à |à 7 Pagesââ¬Å"immigrant Latino children and families represent the largest and fastest-growing population in the United States, and thus require the attention of child welfare systems and the development of evidence-based practices designed to respond to the unique needs of this population.â⬠Theme I: Cultural Competence ââ¬Å"Child welfare agencies in the U.S. are seeking to respond to the need for linguistically and culturally responsive services for children of immigrants and their families as the population continuesRead MoreDiversity, Inequality, and Immigration Essay1004 Words à |à 5 Pagestogether and creating the diversity in this country that people offer for two as a melting pot. Within this assignment, diversity, and equality, and immigration will be discussed along with the overview of inequality, understanding ethnicity, the impact of immigration, and working with diverse groups. Adversity can be defined as the condition or instance of differing elements or qualities (dictionary.com). Diversely here is used to help describe ââ¬Å"society according to certain identifiersâ⬠(SchmidtRead MoreCultural Sensitivity in Social Work Essay1522 Words à |à 7 Pagesthe concerns regarding cultural competency continue to accentuate the importance of preparing social workers for a diversified society. American society is becoming increasingly culturally diverse. The 2010 Census indicates that the racial and ethnic makeup of the American population has increased dramatically throughout the years. The U.S. Bureau of the Census predicts that the United States will continue to undergo the following population changes over the next half century: Hispanics willRead MoreOrganizational Development For Cultural Safety1660 Words à |à 7 PagesOrganizational development for cultural safety: A CASE STUDY Culture means the ideas, customs, and social behavior of a particular people or society. The learned yet dynamic ways of being in everyday life, informed by attributes such as age, class, ability, ethnicity, gender and sexual orientation, which influence beliefs, values and attitudes and how humans explain and respond to lifeââ¬â¢s context and circumstances (Cox, 2013, p1-25). Since people from different communities adhere to different culturesRead MoreGlobal Diversity Management at Ericsson1598 Words à |à 7 Pagesfor the benefit of organizations, they must develop an effective strategy for managing diversity. Global Diversity Management refers to the voluntary organizational actions that are designed to create greater inclusion of employees from various backgrounds into the formal and informal organizational structures through deliberate policies and programs. Diversity Management is proactive and aimed at promoting a diverse and heterogeneous workforce. The goal of Diversity Management is to transform theRead MoreSocio Cultural Presentation1275 Words à |à 6 Pagesthe factors which affects business socially. Every business works in a society, so societiesââ¬â¢ different factors like family, educational institutions and religion affects business. It includes the culture that the individual was educated or lives in, and the people with whom they interact. The cultural factors like buying and consumption habit of the people, customs and traditions , tastes and preferences, languages etc are the factors that affect the strategy of the business. The Nation as a definitionRead MoreSubculture of Hip Hop: a Sociological Analysis Essay1471 Words à |à 6 Pagesto managing a slave was breaking his mind, or their will to resist. In the speech he gave he laid out three major points that were mandatory. 1. breaking the mother 2. emasculating the man in front of the woman and offspring 3. removing men from family after offspring were born à The breaking of the woman was the most important as it lead to perpetuation of the slave mentality through offspring which ensured survival of the mentality with no more work done on the part of the slave owner. AfterRead MoreWomen s Prevalence Of Diabetes1487 Words à |à 6 Pagesamount of insulin to cope with fluctuating hormones and a growing baby (Harris, Bhattacharyya, Dyck, Hayward, Toth, 2013). Although gestational diabetes mellitus (GMD) is seen throughout Canada, the cases are much higher in the countriesââ¬â¢ Aboriginal population (Harris et al., 2013). It has an impact on not only the Aboriginal women affected, but also their offspring (Harris et al., 2013). There are few known causes of why Aboriginal women are at a higher risk for GMD, these include: rural and urbanRead MoreIs Ruth F Benedict?1946 Words à |à 8 PagesRuth F Benedict, one of the first scholars to use the term ââ¬Å"racismâ⬠defines it as ââ¬Å"the dogma that one ethnic group is condemned by nature to congenital inferiority and another group is defined to congenital superiorityâ⬠. Essentially racism is the prejudice and ignorance within individuals that causes them to judge others based on the way they ââ¬Å"lookâ⬠. Since the early times of Australia, this country has been home to various ethnicities such as the Dutch, British, Chinese and Indians. Although theseRead MoreOrganizational Culture and Sick Leave1536 Words à |à 6 Pagesare taking leave. These illegitimate claims are causing them to lose millions of dollars. In the case study ââ¬Å"sick leave costing employersâ⬠it is exploring the use of this leave in organisations by employees, when not sick. Since this is affecting Australian Businesses, to prevent further loss, it is necessary to explore what is causing these claims, which is crucial to understanding how to limit its impact upon organisations. 2 Explanation For Australian Businesses a key aspect of the work place
Sunday, December 8, 2019
Unilab Vitastat free essay sample
Also, On top of the usual sampling and detailing conducted by the sales team, product symposia( such as speaking on the merits of Vidastat to a large group of doctors) were held simultaneously in all big hospitals to communicate the low price of the product to target doctors. Roundtable discussions were conducted and promotional materials such as product brochures and Rx pads were given to doctors, which resulted in increased prescriptions of Vidastat E. Management Capabilities ââ¬â They have a dedicated management wherein they have this mind-set to be on top of the game. They have already come up with low-priced products that made them expand their market. F. Core Competencies Product ââ¬â they have released equal quality products to Zocor that made Unilab competitive, these products were priced lower than Zocor which gave the patients an advantage, and this would help their patients adhere to their medication regimen. G. External forces Technology- Technology is very vital in manufacturing. We will write a custom essay sample on Unilab Vitastat or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Since the company needs to maintain the quality of the products they need to be efficient in the operation. Socio-Cultural aspect made Unilab successful, through its ââ¬Å"Bayanihanâ⬠(a Filipino term which refers to people working together to achieve a partifuclar goal) they have lived and survived by that philosophy II. Problem Statement Due to the continuing economic conditions where things are expensive and no more room for price penetration, its viable concern is sustaining its financial needs in the long run. Also, the bases of their prices are its competitors. Also, the products that Unilab offers are of the same products that can be offered by the competitors. Evidence of the problem * Vidastatââ¬â¢s price was set 50 percent lower to penetrate and grab marketââ¬â¢s share form Zocor. * Simvastatin when taken can reduce cholesterol level the competitors has ââ¬Å"fish oilâ⬠which are ââ¬Å"natural anti-cholesterol agentâ⬠III OBJECTIVES * To be able to sustain its financial needs * To be able to give the doctors enough satisfaction for them not to shift and patronize the competitors product * To be able to create innovative products. To be able to maintain the companys market by product offerings III. Alternative Courses of Action . Market penetration a) Intensify research and development of technology to be able to generate ideaââ¬â¢s that would make Unilab a brand of innovation b) Improve the companyââ¬â¢s reputation by increasing its quality but still having the same price c) To strengthen its promotional efforts in their chosen market and make information more available through more symposiums and sponsorships during popular conventions in the field of medicine d) Give freebies or discounts to those doctors who patronizes the product e) Increase production to decrease cost . Market Development. Develop a product that caters an individualââ¬â¢s need b) Create a product that would create technological advances ( soon let there be a cure for those diseases that presently cannot be cured ) 4. Related Diversification Strategy a) Come up with an extended line of products that is still related to medicine such as skin whitening and height enhancer V. Recommendations Based on the gathered facts, I would strongly recommend Market Penetration this is for them to keep and maintain or even widen their potential markets. Product Development should be implemented constantly to enable the company to attain competitive advantage and improve the line every so often. The Extended line is applicable to those patrons, the lien will satisfy their needs and wants.
Sunday, December 1, 2019
Marketing research - Woolworths South Africa free essay sample
The Existing Gaps Between The Producer and The Consumer] Retailers can be considered as middlemen or go-betweens, whereby they acquire an array of consumer products from suppliers and then offer these to the public at a retail price (Cant Van Heerden, 2010). It is not common practice for the consumer to go directly to production houses and make their purchases, as that would be rather inconvenient, time-constraining and perhaps even expensive when considering the distances and number of trips that need to be made. This gives rise to particular gaps between the consumer and the producer, namely: space, time, information, ownership and value, all of which can be closed by retailers (Cant Van Heerden, 2010). The space gap is the actual physical distance between the manufacturer and consumer (Cant Van Heerden, 2010). One way in which Woolworths successfully bridges this gap is by means of store numbers and locations. Unlike most other retailers, who typically approach production houses, such as Nestle or Albany, to buy their products and re-sell them, Woolworths is a brand of producer in itself. We will write a custom essay sample on Marketing research Woolworths South Africa or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page If consumers seek out their goods and services then no middleman is required; the company caters for easy customer access. However, as a producer of goods (not a retailer), Woolworths transports their retail products from their production/distribution warehouses, via road (trucking), to bridge the existing geographical gap. The second gap is the time gap. This comprises of seasonal and/or perishable goods which are not consistently available and require measures such as importing or freezing so that consumers may have access to them (Cant Van Heerden, 2010). Woolworths imports, freezes and refrigerates as means of closing the time gap because they offer a significant amount of perishable and/or seasonal goods, such as fruit, vegetables, seafood, meats and cheeses. For example, avocado pears are only available here in the first nine months of the year and therefore had to be imported from Spain to meet consumersââ¬â¢Ã demand for it (Anon, TasteMag Online, 2010) Woolworths abides by the relevant guidelines to ensure that when their local or imported produce is in transit or at their outlets, the cold storage is correct. They do so to prevent decay, prevent loss of firmness and shape, to retain taste, and so on, so that there is no barrier between their consumers and the products that they want. The third gap is the information gap. Typically, consumers are unaware of the utility, features, prices and so on, of current and new products. If there were no advertisements and marketing done, consumers would have to literally stumble upon a product and further enquire, or hear it from other people who have experienced it. Any business enterprise would do poorly if this remains unresolved. Thus, the gap is the ignorance of consumers and the bridging is done by marketers (Cant Van Heerden, 2012). Woolworths regularly endeavors to inform their customers and the general public about products and services on offer, which is achieved through advertising. They do so via newspaper, magazine and pamphlet (print), as well as via television and the internet (media). Apart from the creative, enticing, concise and informative ads, Woolworths goes a step further. On the majority of their products itself, if not all of them, they include what I perceive as relevant information. Take a bottle of their Acacia Honey, for example. As a consumer, I became aware of this offering by means of a newspaper advert, however, adverts, by nature of them, do not give detailed information. On the bottle itself thereââ¬â¢s clear indication of the product being strictly vegetarian (a common query with vegans); thereââ¬â¢s indication that the product is ââ¬Ëbadger friendlyââ¬â¢ (for consumers who need to know whether the manufacturing of the product tallies with their ethics or belief systems); there is a piece of product information which informs the consumer that, should the honey crystallize, it is not a cause for concern or indicative of spoilt honey; there are a serving suggestions, as well as a ââ¬Ëfood for thoughtââ¬â¢ section. All of this is done above and beyond the typical information that legislation requires on products. Thus, they bridge the information gap in two ways. The forth gap between consumer and producer is the ownership gap. If a consumer desires to own a house, he has to pay for it and wait for the title deed to be in his name (Cant Van Heerden, 2010). The interim and any pending actions between a consumerââ¬â¢s actual state and desired state, in terms of purchasing, are what form the ownership gap. Woolworths offers products at their outlets and caters for means of paying for it. There are clearly designated paying terminals in every store, which are equipped with cash registers, card machines and adequately skilled staff. This facilitates the exchange that the consumer wants to make; handing over their money in return for ownership of products. The ownership is displayed through till receipts or proof of card purchases, which Woolworths gives to the customer. To further facilitate exchange and bridge the ownership gap, they also offer financial services and assistance, whereby should consumers require cash loans to make purchases; they can provide them with the loan. The retailer also has a system in place which allows customers to technically ââ¬Ëpurchaseââ¬â¢ products without paying upfront and this is done by means of store cards and accounts. Whilst there is a delay in actual ownership, this is one more way of closing the gap. The fifth gap is the value gap. As stated by Cant and Van Heerden (2010), a seller and a buyer must decide on an acceptable rate of exchange, and should the buyer agree on a set price, it means that the buyer attaches the same value on the product as the seller does. ââ¬ËPrice vs. Qualityââ¬â¢ is one of the salient considerations which go into the purchasing of goods and services and the onus is on the retailer to convince the consumer. As touched on under the information gap, Woolworths takes great care to produce effective marketing. If their advertisements are studied, it is often apparent that the product which is being marketed is worth the price. The retailerââ¬â¢s marketing team churn out creative, tasteful, relevant and concisely informative advertisements. They pay attention to detail and aesthetics, and like most marketers, strive to tap into consumersââ¬â¢ psychology. Subtle coercions done by retailers are generally effective, and, in my opinion, if their turnover and popularity are anything to go by, they are definitely successfully bridging the value gap as well. [Question 2 ââ¬â The Marketing Activities Carried Out By Woolworths] Marketing activities are those activities used to transfer the market offering to the buyer and fall into three categories, namely: primary, auxiliary and exchange (Cant Van Heerden, 2010). The primary marketing activity is transport and the purpose of it is to deliver the product to the consumer safely and timeously (Cant Van Heerden, 2010). Any means of appropriateà transport can be used e.g. road, sea, air freight and rail. Woolworths largely uses road transport where the shuttling of goods between production houses, distribution centers and retail outlets are done with a fleet of trucks. Whilst the company aims for speedy and safe delivery, extenuating circumstances at times may delay transportation. The type of vehicles used ensures the safety of the goods. Woolworthsââ¬â¢ employs the use of advanced trucks which are equipped to cater for the secure storing of goods, as well insulation and refrigeration of them where necessary. In 2010, Woolworths became the first South African retailer to adopt the ecoFridge refrigeration systems in their vehicles (Hartigh, Media Club South Africa, 2010). This system allows for more effective temperature control which a variety of Woolworthsââ¬â¢ goods require. The retailer also uses sea freight to conduct the primary marketing activity. This is for the fresh produce that is imported from overseas locations. The next marketing activity is referred to as auxiliary and comprises of the following: sourcing supplying of information, standardization grading, storage, financing and risk-taking (Cant Van Heerden, 2010). Sourcing and supplying of information pertains to the seller knowing who and where potential customers are and, thereafter, conveying the relevant information to potential buyers through advertising or personal selling (Cant Van Heerden, 2012). Woolworths has carried out extensive marketing research in order to assimilate their target market and potential customers. This has been done through quantitative and qualitative data collection, surveys, the studying of market trends and consumer behaviors, identifying demands and unexploited markets, testing prototypes and so on. This task is carried out by the marketing management employed by Woolworths. A broad category of their consumers are considered to be upper and middle class individuals who seek out quality goods and services. Once the foundation is laid and objectives are defined, marketing management go on to supply potential consumers with the information that they want them to know. This is done via marketing activities such as commercials, campaigns and printed media. The second factor under auxiliary activities is standardization and grading. This refers to the classifications of retail products to assist consumers in distinguishing between the ever-increasing numbers of differentiatedà products (Cant Van Heerden, 2010). Woolworths has such a large and vast range of products and services on offer, that it wouldnââ¬â¢t be conducive to discuss each one. However, examples will further illustrate the practice and necessity of this auxiliary activity. Woolworthsââ¬â¢ eggs are differentiated in type and if no labeling is present to indicate to the customer about the quality and attributes of the eggs, the customer will be clueless and dissatisfied. Thus Woolworths uses grading guidelines to indicate the standard, quality and type of the different eggs to the customer, e.g. Grade 1, Grade 2, Jumbo, Extra-Large, Organic and such. This gives the control back to the customer whereby he/she makes an informed, willing decision. Other examples of items that are graded at Woolworths include wines, certain fruit and vegetable, meat, poultry and condiments. The majority of their edible products is of organic standards and indicated accordingly. The third auxiliary factor is the storage of goods and the closing of the time gap (Cant Van Heerden, 2012). As discussed under the time gap in the prior question, certain produce requires the appropriate storage so as to ensure consumers get a regular, fresh supply of goods. Woolworths uses large warehouses to simultaneously store and preserve their products for various periods of time. These warehouses are constructed or sought with the most stringent guidelines in place pertaining to features, insulation, durability and efficiency. The online Food and Beverage Reporter (2007) discussed one of Woolworthsââ¬â¢ storage and distribution centers; at the time, the 78 000 sq meter building was the largest retail distribution centre in South Africa and the storage area was one of the largest insulated structures in Africa (Breda, Food and Beverage Reporter Online, 2007). As the years have gone by the magnitude and effectiveness of storage carried out by Woolworths has increased to facilitate the huge numbers of goods which go in and out of their warehouses. Thereafter is the aspect and activity of financing. According to Cant and Van Heerden (2010), there are a number of costs incurred in the transferring of products from seller to buyer, all of which are usually financed by financial institutions, and these costs must be kept minimal so as to ensure customers are offered viable retail prices. Woolworths has demonstrated its financial prowess by convening the cost variables of local international suppliers, corporate social responsibility, high quality products and amazing advertising, and thenà still somehow stipulating reasonable retail prices. I was unable to ascertain what the clear financial goings on were, regarding their bankers, portfolio managers, financial institution and such due to that info being typically unavailable to the general public. However, I do posit that what would matter more than the bank or financial institution employed is the sound financial sense of the individuals who control the fiscal operations at Woolworths. The last factor under auxiliary marketing activities is risk-taking. There is a substantial amount of risk concerning the loss or damage of goods, these of which are extended to both the retailer and consumer and therefore necessitates the procurement of insurance (Cant Van Heerden, 2010). Woolworths use both road and sea for transportation of their goods and should something untoward occur, such as the ship sinking or a truck catching on fire, the goods being carried will be damaged or lost entirely. Woolworths strategically pays monthly dividends towards insurance policies which in turn will refurbish them with the full amount, provided that those particular goods were covered by the policy. Any retailer should ideally be proactive and/or have a contingency plan regarding the risk being carried. With regards to the consumer carrying any risk, depending on Woolworthââ¬â¢s retail policies it may or may not have a warranty. Then again, warranties generally cover problems that arise from a faulty product or poor workmanship and such, not if the consumer meets in an accident or has a calamity at home whereby the product gets damaged in their personal capacity. The last of the three distinguished marketing activities is that of exchange. Exchange refers to the buying and selling process where ownership is transferred from person to the other (Cant Van Heerden, 2010). Woolworthsââ¬â¢ purchasing department concerns itself with the buying activities whilst the marketing department deals with selling activities (Cant Van Heerden, 2010). The buying and selling process occurs between Woolworths and their suppliers, as well as between Woolworths and their customers. The principle of exchange is the same but the actual activities differ, in the sense that the way the retailer deals with the supplier is in the form of a customer and when consumers are part of the exchange process, the roles are reversed and Woolworths cannot demand anything as such but simply welcome sales assist where required. [Question 3 ââ¬â Woolworthsââ¬â¢ Marketing Orientation] The marketing orientation of a business strongly influences the marketing activities that it carries out (Cant Van Heerden, 2010). There are four main competing orientations, namely: production, sales, marketing, and societal marketing ââ¬âorientations (Cant Van Heerden, 2010). Based on the knowledge that I have gathered on Woolworths and the four main orientations, I posit that Woolworthsââ¬â¢ marketing orientation is a societal marketing one. In fact, as a consumer of theirs myself, their marketing activities and vivid focus on eco-friendly and sustainable practices all make much more sense now. According to Cant and Van Heerden (2010), this orientation convenes the satisfaction of consumersââ¬â¢ needs, wants, and demands, the businessââ¬â¢ endeavors to improve societyââ¬â¢s well-being, as well as the companyââ¬â¢s profit seeking activities. I perceive that this type of marketing orientation lends itself to those organizations who donââ¬â¢t merely comply with basic corporate social responsibility, but who firmly and genuinely believe in ethical business practices amongst other things. Woolworths feels very strongly about both; they visibly act on their passions and donââ¬â¢t just forward lip-service. The retailer launched a 5 year plan called The Good Business Journey which outlined the targets and commitments of the business specifically related to business development, community development and environmental sustainability (Anon, Woolworths Online, 2012). As per my own understanding, the marketing orientation that a business chooses to abide by serves as a guideline where the businessââ¬â¢ marketing objectives are outlined and can be referred back to each time, so as to keep the business centric to its stipulated objectives and desired outcomes. This displays similarities to business mission statements, however, this orientation is meant to give external factors (pertaining to society and the environment) an equal value as the internal goings on of a business (consumer satisfaction, maximizing business profit, exploiting opportunities, etc.). Cant and Van Heerden (2010) state that the organization should firstly determine the requirements of their target markets, then go on to deliver their services and wares in such a manner that the prosperity of both the consumers and society is improved. This would require the business to further multi-task more than a regular business would, whereby they have to effectively integrate their efforts towards two different entities. Whilst a tedious task, Woolworthsà left no stone unturned to meet this challenge.
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